We welcome enquiries from our users, partners, and regulatory stakeholders. If you require assistance, have a query regarding our operations, or need to discuss matters pertaining to our published content, please direct your correspondence to the appropriate channels detailed below.
General & Formal Enquiries
For all standard communications, administrative requests, and compliance-related information, please contact our primary email address. We endeavour to respond to all legitimate enquiries within 48 to 72 working hours.
Email: [email protected]
Postal Correspondence
Should you require to serve formal documentation, legal notices, or written correspondence, please direct it to our registered operational address:
Inveralmond CHS Compliance DepartmentPO Box 1234
London
W1A 1AA
United Kingdom
Data Protection & Privacy (UK GDPR)
To ensure the highest standards of data security and to minimise unnecessary data collection, we do not utilise online submission forms. Please note that any personal data transmitted to us via email or postal mail will be processed strictly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For comprehensive details regarding how we manage, protect, and retain your personal information, please review our Privacy Policy.
Responsible Gambling
Inveralmond CHS is strictly committed to the promotion of responsible gambling and the safeguarding of our users. If you are contacting us regarding concerns about gambling-related harm, or if you feel that your gambling habits are becoming problematic, we strongly advise seeking professional support immediately rather than awaiting a response from our administration team.
In the United Kingdom, free, confidential, and professional assistance is readily available through the following accredited organisations:
- BeGambleAware: Access confidential help and support. Visit begambleaware.org or telephone the National Gambling Helpline on 0808 8020 133.
- GamCare: Providing expert counselling and advice. Visit gamcare.org.uk.
- GAMSTOP: The national online self-exclusion scheme. Visit gamstop.co.uk to restrict your online gambling activities.